MJSP | Medusa. the Salon

Late and no show policy: Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and guests on my waiting list miss the opportunity to receive services. All appointments are confirmed 48 hours in advance because I know how easy it is to forget an appointment you booked months ago. Please review the following cancellation policy:

* Credit Cards: Clients are required to have a valid credit card on file.

* Cancellations within 48 Hours: Late cancellations within 48 hours will be charged 50% of the service(s) amount scheduled.

* Cancellations within 24 Hours/No Shows: Cancellations within 24 hours or No Shows will be charged 100% of the service(s) amount scheduled.

* Late Appointments: If you are late more then 15 minutes to your appointment there is a chance we will not have enough time for your appointment scheduled. If we have to cut the appointment shorter the service will still be charged the same as the original appointment.

My cancellation policy allows me the time to inform my standby guests of any availability, as well as keeping my schedule filled, thus better serving everyone. If you cancel within 48 hours and I am able to schedule your appointment time to one of my other guests, the cancellation fee will be waived. My policies are presented and provided in the best quality and tradition of excellent servicing for my guests.